FAQ

Below FAQ are some common concerns of our clients before purchasing our products.
If you have other questions, please just send it to lepotecshop@gmail.com.

Shipping problems

We will give you a shipping order number within 48 hours.


After-sales issues

All of lepotec led lights provide 2 year manufacture warranty with 15 days money back guarantee. See more details here.


No!

If the battery is broken, you can contact us for replacement, but you can't replace the battery of the cabinet lights yourself.

Product issues-1

See the product details page of each product for details.

Yes! You can use it at outside or indoor because it is very easy to set up and use. However, this light not waterproof, do not use this product in damp places.

We suggest you'd better do not plug in the light all the time, because it may shorten the life of led light.

The led light comes with usb cable, just plug the usb connector directly into the usb port on the light. When the green indicator lights up, the light is full charged. It should need to charge about 3 hrs until full charged.

Plug the micro-usb cable into the led light after plugging the other end of the cable into a power source. When charging, the small red led will remain lit. When it is fully charged, a green led will remain lit as long as the micro-usb cable powers it.

The adhesive is just between the strip and the wall. The other side of the strip is magnetic and holds the light that way. The light easily slides off of the magnetic side of the strip.

Yes it can.

The usb cable is about 3.3 ft/1 meter.

The led lights can last about 3 hrs with always-on mode after a single full charged, and can last about 1 months about 5-10 times a day, 15-20s/time with motion sensing mode.

Yes.

Product issues-2

No, it turns off and on with motion, so it doesn't stay on that long.

Yes, this motion sensor closet light will automatically turn off after 20 seconds if there is no any movement within its sensor range.


Yes, this can be very easily mounted and unmounted. Just remove from the magnet to unmount and stick to the magnet to remount after charging.


These rechargeable cabinet light bars have 3 modes: Instant on/off/motion sensing. The mode switch is under the light bar, you can turn it to “on” Mode if you want it always to light up.


3m dual-sided adhesive tape is included, just use the tape to stick on the wall, then stick the iron sheet on the tape.

These motion sensor closet lights are not connectable.

Step1:Stick the iron sheet to anywhere you want with double-sided adhesive tape.

Step2:Attach the light to iron sheet.

Note: You can attach the light to any iron surface with built-in magent.

In sensing mode:The light will turn on automatically when it senses people passing by in dark conditions and it will turn off automatically after 20s of no movement.

Unable to find satisfactory answers ? Contact Support